Returns & Exchanges

At Forplay Catalog, we want you to feel confident and sexy in your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure that all products remain unworn, unwashed, and with original tags and hygiene liners intact to qualify for a refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all labels and protective liners are still attached.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or store credit within 5-7 business days.