Frequently Asked Questions
Everything you need to know about shopping with Forplay Catalog.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and swimwear must have the protective liner intact.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific brand measurements for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.
Can I modify or cancel my order after it is placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Do you offer discreet packaging?
Yes, all Forplay Catalog orders are shipped in plain, unmarked mailers or boxes to ensure your privacy and security.